Terms
Terms of engagement
These terms apply when you enquire, book, or receive work from Cache Canvas Core. Last updated 4 August 2026.
Who we are
Cache Canvas Core is a professional practice offering retention diagnostics, cohort workshops, habit-loop reviews, and standing advisory for habit-based apps. The studio address is 31 RMH Kedal PSN HLMN Ampang HLMN Ampang Mewah,Ipoh,Perak,31400,Malaysia. Contact: info@cachecanvascore.digital, +6055110881.
Acceptance
By submitting the contact form, paying a deposit, or attending a session, you agree to these terms and to the description of work in our written confirmation. If a confirmation email and these terms differ, the confirmation governs for scope and fee; these terms govern everything else. We may refuse work that requires production access, identifiable user files we cannot justify holding, or a product that is not a habit ritual as described on this site.
No software licence
We do not grant a licence to software, a hosted analytics environment, or ongoing access to any system of ours. Deliverables are written readings, canvases, tables derived from exports you provide, and session notes. You remain responsible for your product, your logging, and any decision you take after our reading.
Your materials
You warrant that you have the right to send us the export and glossary, and that personal data has been stripped or hashed as we request. You must not send passwords, live production credentials, or files containing names, email addresses, telephone numbers, or identity card numbers. If such material arrives, we may delete it and pause the work until a clean file is provided. Time lost to an unfit export is not a reason to compress the remaining schedule.
Intellectual property
You keep ownership of your product, glossary, and export. We keep ownership of our canvas templates, workshop methods, and the general form of our tables. Upon full payment, you receive a licence to use the written diagnostic, annotated glossary, rule sheet, and session notes for your internal product decisions, including sharing them with employees and contractors bound to confidentiality. You may not resell our readings as a packaged report, nor publish them as if they were your own method paper, without prior written consent. We may describe the type of ritual (for example “a morning stretch product”) in our own notes and teaching, without naming you, unless you have asked us in writing not to.
Confidentiality
We treat your glossary, export, and unpublished product plans as confidential for three years after the last session, except where disclosure is required by Malaysian law, or where the information is already public. We do not use your export to pitch other clients.
Fees and taxes
Fees are in Malaysian ringgit as stated on the rates page or in a written quote. Deposits, cancellation, and refunds are described on the fees and refunds page, which forms part of these terms. Invoices may include service tax as required by Malaysian law at the invoice date. Late paid balances may pause remaining sessions.
Sessions
Working sessions and workshops run on Malaysia time. If you are more than twenty minutes late without notice, we may treat the session as delivered. Remote sessions depend on a connection you control; we will offer one reschedule if the failure is on our side.
Liability
Our readings are professional opinions based on the files and demonstrations you provide. They are not a guarantee of future return, download volume, or revenue. We are not your data protection officer, lawyer, or clinician. To the extent permitted by Malaysian law, our aggregate liability for a piece of work is limited to the fees you paid for that piece of work. We are not liable for indirect loss, lost profit, or loss of anticipated return in your product. Nothing in these terms limits liability for death or personal injury caused by negligence, or for fraud, where Malaysian law does not allow such a limit.
Websites and cookies
Use of this website is also subject to our privacy notice and cookie notice. The site does not process payments.
Governing law
These terms are governed by the laws of Malaysia. The courts of Malaysia have exclusive jurisdiction, without prejudice to any non-excludable rights you may have as a consumer under Malaysian law.
Changes
We may update these terms for future work. The version linked on the day you pay a deposit applies to that engagement unless we both agree otherwise in writing.